98%
would recommend Market Place Dentistry
to friends or family if they needed similar care or treatment
Results from survey April 2018
We take great care in the service we provide, and are always trying to improve.
We think there is no better way to measure the level of service than to ask the people who use it. Therefore we conduct regular surveys of our patients to ask what we are doing well, and what we could do to improve.
Results of April 2018 Survey
Our Survey showed that:
99% of respondents agreed that
“Staff are helpful, friendly and caring”
100% agreed that
“I have time to discuss and ask questions about my treatment.”
100% agreed that
“The practice is clean, tidy, designed for comfort and in a good state of repair”
98% were likely or extremely likely to
“Recommend Market Place Dentistry to friends or family if they needed similar care or treatment”
See the full results here
Results of June 2017 Survey
Our Survey showed that:
99% of respondents agreed that
“Staff are helpful, friendly and caring”
100% agreed that
“I feel well informed about my dental health and understand how I can improve or maintain it.”
100% agreed that
“The practice is clean, tidy, designed for comfort and in a good state of repair”
97% were likely or extremely likely to
“Recommend Market Place Dentistry to friends or family if they needed similar care or treatment”
See the full results here
Results of September 2016 Survey
Our Survey showed that:
100% of respondents agreed that
“Staff are helpful, friendly and caring”
100% agreed that
“I feel well informed about my dental health and understand how I can improve or maintain it.”
97% agreed that
“The practice is clean, tidy, designed for comfort and in a good state of repair”
97.5% were likely or extremely likely to
“Recommend Market Place Dentistry to friends or family if they needed similar care or treatment”
See the full results here
Results of Jan/Feb 2016 Survey
Our Survey showed that:
100% of respondents agreed that
“The practice is clean, tidy, designed for comfort and in a good state of repair”
100% agreed that
“The customer service is of a high level”
96% agreed that
“I find it easy to contact the practice regarding appointments if necessary”
97% were likely or extremely likely to
“Recommend Market Place Dentistry to friends or family if they needed similar care or treatment”
See the full results here
Results of May/June 2015 Survey
Our Survey showed that:
100% of respondents agreed that
“The practice is clean, tidy, designed for comfort and in a good state of repair”
100% agreed that
“The customer service is of a high level”
98% agreed that
“I find it easy to contact the practice regarding appointments if necessary”
97% were likely or extremely likely to
“Recommend Market Place Dentistry to friends or family if they needed similar care or treatment”
See the full results here
Comments left during surveys
Results of our NHS Friends and Family Surveys:
Responses to the question:
“How likely are you to recommend our dental practice to friends and family if they needed similar care or treatment?”
| March 2020 (9 responses) |
| Extremely likely |
100% |
| Likely |
0% |
| Neither likely nor unlikely |
0% |
| Unlikely |
0% |
| Extremely unlikely |
0% |
| Don’t know |
0% |
| February 2020 (37 responses) |
| Extremely likely |
92% |
| Likely |
8% |
| Neither likely nor unlikely |
0% |
| Unlikely |
0% |
| Extremely unlikely |
0% |
| Don’t know |
0% |
| January 2020 (22 responses) |
| Extremely likely |
82% |
| Likely |
14% |
| Neither likely nor unlikely |
4% |
| Unlikely |
0% |
| Extremely unlikely |
0% |
| Don’t know |
0% |
| December 2019 (7 responses) |
| Extremely likely |
72% |
| Likely |
28% |
| Neither likely nor unlikely |
0% |
| Unlikely |
0% |
| Extremely unlikely |
0% |
| Don’t know |
0% |
| November 2019 (6 responses) |
| Extremely likely |
67% |
| Likely |
33% |
| Neither likely nor unlikely |
0% |
| Unlikely |
0% |
| Extremely unlikely |
0% |
| Don’t know |
0% |
| October 2019 (7 responses) |
| Extremely likely |
86% |
| Likely |
14% |
| Neither likely nor unlikely |
0% |
| Unlikely |
0% |
| Extremely unlikely |
0% |
| Don’t know |
0% |
| September 2019 (8 responses) |
| Extremely likely |
88% |
| Likely |
12% |
| Neither likely nor unlikely |
0% |
| Unlikely |
0% |
| Extremely unlikely |
0% |
| Don’t know |
0% |
| August 2019 (8 responses) |
| Extremely likely |
88% |
| Likely |
12% |
| Neither likely nor unlikely |
0% |
| Unlikely |
0% |
| Extremely unlikely |
0% |
| Don’t know |
0% |
| July 2019 (10 responses) |
| Extremely likely |
80% |
| Likely |
10% |
| Neither likely nor unlikely |
10% |
| Unlikely |
0% |
| Extremely unlikely |
0% |
| Don’t know |
0% |
| June 2019 (4 responses) |
| Extremely likely |
50% |
| Likely |
50% |
| Neither likely nor unlikely |
0% |
| Unlikely |
0% |
| Extremely unlikely |
0% |
| Don’t know |
0% |
| May 2019 (7 responses) |
| Extremely likely |
100% |
| Likely |
0% |
| Neither likely nor unlikely |
0% |
| Unlikely |
0% |
| Extremely unlikely |
0% |
| Don’t know |
0% |
| April 2019 (15 responses) |
| Extremely likely |
80% |
| Likely |
20% |
| Neither likely nor unlikely |
0% |
| Unlikely |
0% |
| Extremely unlikely |
0% |
| Don’t know |
0% |
| March 2019 (12 responses) |
| Extremely likely |
75% |
| Likely |
25% |
| Neither likely nor unlikely |
0% |
| Unlikely |
0% |
| Extremely unlikely |
0% |
| Don’t know |
0% |
| February 2019 (12 responses) |
| Extremely likely |
58% |
| Likely |
42% |
| Neither likely nor unlikely |
0% |
| Unlikely |
0% |
| Extremely unlikely |
0% |
| Don’t know |
0% |
| January 2019 (16 responses) |
| Extremely likely |
69% |
| Likely |
25% |
| Neither likely nor unlikely |
6% |
| Unlikely |
0% |
| Extremely unlikely |
0% |
| Don’t know |
0% |
| December 2018 (8 responses) |
| Extremely likely |
88% |
| Likely |
12% |
| Neither likely nor unlikely |
0% |
| Unlikely |
0% |
| Extremely unlikely |
0% |
| Don’t know |
0% |
| November 2018 (10 responses) |
| Extremely likely |
80% |
| Likely |
20% |
| Neither likely nor unlikely |
0% |
| Unlikely |
0% |
| Extremely unlikely |
0% |
| Don’t know |
0% |
| October 2018 (8 responses) |
| Extremely likely |
75% |
| Likely |
12.5% |
| Neither likely nor unlikely |
12.5% |
| Unlikely |
0% |
| Extremely unlikely |
0% |
| Don’t know |
0% |
| September 2018 (7 responses) |
| Extremely likely |
86% |
| Likely |
14% |
| Neither likely nor unlikely |
0% |
| Unlikely |
0% |
| Extremely unlikely |
0% |
| Don’t know |
0% |
| August 2018 (12 responses) |
| Extremely likely |
92% |
| Likely |
8% |
| Neither likely nor unlikely |
0% |
| Unlikely |
0% |
| Extremely unlikely |
0% |
| Don’t know |
0% |
| July 2018 (6 responses) |
| Extremely likely |
100% |
| Likely |
0% |
| Neither likely nor unlikely |
0% |
| Unlikely |
0% |
| Extremely unlikely |
0% |
| Don’t know |
0% |
| June 2018 (8 responses) |
| Extremely likely |
63% |
| Likely |
37% |
| Neither likely nor unlikely |
0% |
| Unlikely |
0% |
| Extremely unlikely |
0% |
| Don’t know |
0% |
| May 2018 (6 responses) |
| Extremely likely |
100% |
| Likely |
0% |
| Neither likely nor unlikely |
0% |
| Unlikely |
0% |
| Extremely unlikely |
0% |
| Don’t know |
0% |
| April 2018 (16 responses) |
| Extremely likely |
69% |
| Likely |
31% |
| Neither likely nor unlikely |
0% |
| Unlikely |
0% |
| Extremely unlikely |
0% |
| Don’t know |
0% |
| March 2018 (9 responses) |
| Extremely likely |
56% |
| Likely |
33% |
| Neither likely nor unlikely |
11% |
| Unlikely |
0% |
| Extremely unlikely |
0% |
| Don’t know |
0% |
| February 2018 (12 responses) |
| Extremely likely |
83% |
| Likely |
17% |
| Neither likely nor unlikely |
0% |
| Unlikely |
0% |
| Extremely unlikely |
0% |
| Don’t know |
0% |
| January 2018 (9 responses) |
| Extremely likely |
78% |
| Likely |
22% |
| Neither likely nor unlikely |
0% |
| Unlikely |
0% |
| Extremely unlikely |
0% |
| Don’t know |
0% |
| December 2017 (7 responses) |
| Extremely likely |
71% |
| Likely |
29% |
| Neither likely nor unlikely |
0% |
| Unlikely |
0% |
| Extremely unlikely |
0% |
| Don’t know |
0% |
| November 2017 (8 responses) |
| Extremely likely |
87% |
| Likely |
13% |
| Neither likely nor unlikely |
0% |
| Unlikely |
0% |
| Extremely unlikely |
0% |
| Don’t know |
0% |
| October 2017 (35 responses) |
| Extremely likely |
77% |
| Likely |
20% |
| Neither likely nor unlikely |
0% |
| Unlikely |
0% |
| Extremely unlikely |
0% |
| Don’t know |
3% |
| September 2017 (8 responses) |
| Extremely likely |
75% |
| Likely |
25% |
| Neither likely nor unlikely |
0% |
| Unlikely |
0% |
| Extremely unlikely |
0% |
| Don’t know |
0% |
| August 2017 (11 responses) |
| Extremely likely |
73% |
| Likely |
27% |
| Neither likely nor unlikely |
0% |
| Unlikely |
0% |
| Extremely unlikely |
0% |
| Don’t know |
0% |
| July 2017 (11 responses) |
| Extremely likely |
73% |
| Likely |
27% |
| Neither likely nor unlikely |
0% |
| Unlikely |
0% |
| Extremely unlikely |
0% |
| Don’t know |
0% |
| June 2017 (11 responses) |
| Extremely likely |
64% |
| Likely |
27% |
| Neither likely nor unlikely |
0% |
| Unlikely |
0% |
| Extremely unlikely |
0% |
| Don’t know |
9% |
| May 2017 (9 responses) |
| Extremely likely |
66% |
| Likely |
22% |
| Neither likely nor unlikely |
11% |
| Unlikely |
0% |
| Extremely unlikely |
0% |
| Don’t know |
0% |
| April 2017 (15 responses) |
| Extremely likely |
80% |
| Likely |
13% |
| Neither likely nor unlikely |
0% |
| Unlikely |
0% |
| Extremely unlikely |
0% |
| Don’t know |
7% |
| March 2017 (11 responses) |
| Extremely likely |
72% |
| Likely |
29% |
| Neither likely nor unlikely |
0% |
| Unlikely |
0% |
| Extremely unlikely |
0% |
| Don’t know |
0% |
| February 2017 (11 responses) |
| Extremely likely |
64% |
| Likely |
36% |
| Neither likely nor unlikely |
0% |
| Unlikely |
0% |
| Extremely unlikely |
0% |
| Don’t know |
0% |
| January 2017 (11 responses) |
| Extremely likely |
73% |
| Likely |
27% |
| Neither likely nor unlikely |
0% |
| Unlikely |
0% |
| Extremely unlikely |
0% |
| Don’t know |
0% |
| December 2016 (11 responses) |
| Extremely likely |
73% |
| Likely |
18% |
| Neither likely nor unlikely |
9% |
| Unlikely |
0% |
| Extremely unlikely |
0% |
| Don’t know |
0% |
| November 2016 (12 responses) |
| Extremely likely |
83% |
| Likely |
17% |
| Neither likely nor unlikely |
0% |
| Unlikely |
0% |
| Extremely unlikely |
0% |
| Don’t know |
0% |
| October 2016 (46 responses) |
| Extremely likely |
76% |
| Likely |
22% |
| Neither likely nor unlikely |
0% |
| Unlikely |
0% |
| Extremely unlikely |
0% |
| Don’t know |
2% |
| September 2016 (20 responses) |
| Extremely likely |
80% |
| Likely |
20% |
| Neither likely nor unlikely |
0% |
| Unlikely |
0% |
| Extremely unlikely |
0% |
| Don’t know |
0% |
| August 2016 (46 responses) |
| Extremely likely |
76% |
| Likely |
22% |
| Neither likely nor unlikely |
2% |
| Unlikely |
0% |
| Extremely unlikely |
0% |
| Don’t know |
0% |
| July 2016 (38 responses) |
| Extremely likely |
58% |
| Likely |
34% |
| Neither likely nor unlikely |
8% |
| Unlikely |
0% |
| Extremely unlikely |
0% |
| Don’t know |
0% |
| June 2016 (39 responses) |
| Extremely likely |
67% |
| Likely |
23% |
| Neither likely nor unlikely |
10% |
| Unlikely |
0% |
| Extremely unlikely |
0% |
| Don’t know |
0% |
| May 2016 (24 responses) |
| Extremely likely |
63% |
| Likely |
33% |
| Neither likely nor unlikely |
3% |
| Unlikely |
0% |
| Extremely unlikely |
0% |
| Don’t know |
0% |
| April 2016 (57 responses) |
| Extremely likely |
67% |
| Likely |
32% |
| Neither likely nor unlikely |
0% |
| Unlikely |
0% |
| Extremely unlikely |
2% |
| Don’t know |
0% |
| March 2016 (14 responses) |
| Extremely likely |
64% |
| Likely |
36% |
| Neither likely nor unlikely |
0% |
| Unlikely |
0% |
| Extremely unlikely |
0% |
| Don’t know |
0% |
| February 2016 (46 responses) |
| Extremely likely |
67% |
| Likely |
26% |
| Neither likely nor unlikely |
7% |
| Unlikely |
0% |
| Extremely unlikely |
0% |
| Don’t know |
0% |
| January 2016 (26 responses) |
| Extremely likely |
58% |
| Likely |
31% |
| Neither likely nor unlikely |
8% |
| Unlikely |
0% |
| Extremely unlikely |
0% |
| Don’t know |
4% |
| December 2015 (24 responses) |
| Extremely likely |
75% |
| Likely |
25% |
| Neither likely nor unlikely |
0% |
| Unlikely |
0% |
| Extremely unlikely |
0% |
| Don’t know |
0% |
| November 2015 (30 responses) |
| Extremely likely |
77% |
| Likely |
23% |
| Neither likely nor unlikely |
0% |
| Unlikely |
0% |
| Extremely unlikely |
0% |
| Don’t know |
0% |
| October 2015 (31 responses) |
| Extremely Likely |
61% |
| Likely |
36% |
| Neither likely nor unlikely |
3% |
| Unlikely |
0% |
| Extremely unlikely |
0% |
| Don’t know |
3% |
| September 2015 (41 responses) |
| Extremely likely |
76% |
| Likely |
22% |
| Neither likely nor unlikely |
2% |
| Unlikely |
0% |
| Extremely unlikely |
0% |
| Don’t know |
0% |
| August 2015 (35 responses) |
| Extremely likely |
80% |
| Likely |
23% |
| Neither likely nor unlikely |
0% |
| Unlikely |
0% |
| Extremely unlikely |
0% |
| Don’t know |
3% |
| July 2015 (40 responses) |
| Extremely likely |
72.5% |
| Likely |
27.5% |
| Neither likely nor unlikely |
0% |
| Unlikely |
0% |
| Extremely unlikely |
0% |
| Don’t know |
0% |
| June 2015 (48 responses) |
| Extremely likely |
81% |
| Likely |
12% |
| Neither likely nor unlikely |
2% |
| Unlikely |
0% |
| Extremely unlikely |
0% |
| Don’t know |
4% |
| May 2015 (49 responses) |
| Extremely likely |
67% |
| Agree |
29% |
| Neither likely nor unlikely |
4% |
| Unlikely |
0% |
| Extremely unlikely |
0% |
| Don’t know |
0% |
| April 2015 (50 responses) |
| Extremely likely |
74% |
| Likely |
22% |
| Neither likely nor unlikely |
2% |
| Unlikely |
2% |
| Extremely unlikely |
0% |
| Don’t know |
0% |
